FAQ's

Do you ship to the USA? Yes, we ship to USA. In fact, we ship to all continents except Antarctica! 

How long does it take to ship to the USA? Express shipping to the USA will take 7 to 10 business days. Standard shipping takes up to 15 business days.

What if I want to get my order quicker? We offer services from DHL, Fedex and TNT that can get your package(s) to you in 1-4 business days.

Do customers in the USA pay customs fees or duties? No. Australia has a Free Trade Agreement with the USA and our products are exempt from any customs fees, duties and tariffs.

What about other countries? Your country may charge customs fees and/or VAT/GST on imported items which are payable when your item arrives.

Why are the prices on the eBay store more than the website? eBay requires listed prices to include GST (an AU sales tax), whereas on our website, listed prices exclude GST and are added at checkout. International buyers do not pay tax if purchases are made through the website. Additionally, eBay prices include eBay's selling fees.

Can I use PayPal like I can on eBay? Yes. We offer all the same payment options as eBay.

Do you offer any BNPL options? Yes! We offer Zip and Afterpay so you can Buy Now Pay Later. 

Do you offer savings for combined shipping? We have a special arrangement with Australia Post and our rates are already configured to offer you the best combined shipping rate! Too easy!